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Technical Support

DataHEALTH prides itself with providing superior technical support that has fast response times and fast issue resolution times.  We treat every support issue with the utmost concern on a first come first serve basis, so you can be assured there isn't going to be a support issue that is put infront of yours!

Hours of Operation

Monday - Friday:  8AM - 8PM  EST

2010 Holiday Season Support Hours

Our holiday customer support hours will be as follows:

December 24th    Office Closed - On-call support for backup emergencies only

December 27th    9:00 A.M. – 5:00 P.M. ET - Limited live support during business hours; after hours on-call support for backup emergencies only

December 31st     Office Closed – On-call support for backup emergencies only

Happy Holidays from all of us at DataHEALTH!

 

Contacting Technical Support

Toll Free Phone:  888.656.DATA (3282) option 2

E-Mail Address:  [support@datahealthusa.com]

 

Special Notice

First Insight has partnered with DataHEALTH, a premier online backup, storage, and recovery service.  First Insight customers will receive special pricing on this service.

URAC Accredited HIPAA Security Busniess Associate

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Backup Alerts

A value added service provided by DataHEALTH Managed Service Team allows complete peace of mind to where DataHEALTH takes on the task of making sure that your backups are occurring properly on the scheduled intervals for a low monthly fee!  Aside from having a team of professionals watching your backups, this can save a business in the range of $20,000 - 40,000/year.
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Remote Assistance

Click Here for Remote Assistance!

Are you on the phone with a DataHEALTH Technician? Click Here to share your desktop with the technician to expedite your support process

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